Japanese Speaking Customer Advisor

JDR are currently recruiting for a Japanese speaking Customer Advisor role working on behalf of a global client in the London area. This is an ongoing temporary contract with potential opportunities to secure permanent work depending on business needs. Successful candidates must be able to commute to the London office on a hybrid basis, however once fully trained the role will move to remote working.

Pay rate –

• £14 per hour – day shift
• £15 per hour – night shift

What you’ll be doing –

• Responding to inbound calls from customers
• Resolving a variety of customer queries to a high standard
• Resolve customer complaints and aim to provide a first time resolution
• Update customer records accurately
• Communicate confidently with customers

What we’re looking for –

• Fluent in Japanese – both written and verbal communication
• Previous experience in a customer service role
• Able to build rapport with customers
• Computer literate and confident learning new systems
• Able to work in a busy environment

Hours of work –

• Shift 1: 6am-2pm
• Shift 2: 12midnight-7am

Interviews are taking place for this role and with a view to start 13th July. If you’re interested, apply now and we’ll be in touch.

JDRLeedsOffice