Administrator
Contact Centre & Customer Service
Professional & Office Services
Newark, Nottinghamshire
Permanent
Up to £13.63 per hour
Posted on Mon, 24 Aug 2026
Administrators Required!
JDR Recruitment are currently recruiting for an Administrator to join a busy Customer Service Centre in Newark.
Working as part of the Supply Chain team, you will provide day-to-day administrative support to field operatives, helping to ensure the smooth running of operations and maintaining a high standard of customer service.
This is an immediate start opportunity and would suit an experienced Administrator with a background in warehouse administration, stock control, inventory, logistics, supply chain or customer service.
Providing day-to-day administrative support to field operatives.
Acting as the first point of contact for telephone queries from internal and external customers.
Dealing with queries efficiently and following processes to ensure speedy resolution.
Maintaining accurate system records, customer information and documentation.
Communicating effectively with field operatives and central teams.
Dealing with general correspondence and telephone-based administration.
Compiling information and generating reports.
Filing and maintaining accurate records.
Checking the accuracy of daily activities and system information.
Monitoring orders and jobs to ensure customer repairs are updated correctly on the operating system.
Checking serial numbers and IRIS codes and resolving any errors promptly.
Supporting the day-to-day running of the Distribution Centre.
Contributing to a positive working environment and continual improvement.
The successful candidate will have:
Previous administration or customer service experience.
Excellent attention to detail and accuracy.
Strong communication skills, both written and verbal.
Good planning and organisational skills.
Good IT skills, particularly Microsoft Word and Excel.
The ability to work effectively as part of a team.
Experience with data entry, record keeping and report generation.
Previous stock, inventory or warehouse administration experience would be an advantage.
Some understanding of warehousing, logistics and distribution operations.
A customer-focused approach and the ability to resolve queries efficiently.
Good working knowledge of Microsoft Word, Outlook and Excel is essential.
To apply for this vacancy, please click ‘apply now’ to submit your CV and a member of our team will be in touch.
JDRMansfield

Contact Centre & Customer Service
Professional & Office Services
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Permanent
Up to £13.63 per hour
Posted on Mon, 24 Aug 2026
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