Customer Sales Advisor

Job Title: Sales Advisor

Location: Epsom

Salary: £25,600 (£28,200 OTE)

Hours: 40 hours per week / 5 out of 7 days / covering hours between opening and closing times

Start Date: ASAP

Benefits:

• Competitive rates of pay, reviewed annually

• Quarterly team bonuses averaging 10-12% (up to a maximum of 25%)

• An additional paid day off for your birthday

• 28 days’ holiday, increasing with length of service

• Excellent pension and sharesave schemes

• Family-friendly policies, including enhanced maternity, paternity, and adoption packages

• Free on-site parking

• Cycle to work scheme and gym discounts

Job Responsibilities:

• Provide exceptional customer service in person, over the telephone, and via email

• Proactively identify customer needs and maximise sales opportunities

• Contribute to achieving individual and team sales targets

• Maintain high standards of store presentation, cleanliness, and organisation

• Support the smooth day-to-day running of the store, including opening and closing duties

• Work collaboratively with colleagues to create a positive and engaging team environment

• Ensure all administration is completed accurately and on time

Skills / Experience:

• Previous experience in a customer-facing or sales environment (retail experience desirable but not essential)

• A passion for delivering outstanding customer service

• Strong communication skills with the ability to build rapport quickly

• A positive, enthusiastic attitude with a willingness to learn

• Target-driven mindset with the confidence to upsell and promote products

• Ability to work effectively as part of a team and independently when required

• Good organisational skills and attention to detail

• Flexible approach to working hours, including early and late shifts

JDRCC

JDR is acting as an Employment Agency in relation to this vacancy.