Swedish Speaking Customer Service Advisor

Swedish Speaking Customer Service Advisor

Full time, permanent role

£28,000 per annum

We are recruiting for a fluent Swedish speaking Customer Advisor to join our global outsourcing client in Canary Wharf. This is a full time, permanent contract providing a high level of service across multiple channels including calls and web chat. This is based out of Canary Wharf but hybrid working is possible once full training is completed.

Please only apply for this role if you are fluent in Swedish and English.

What you’ll be doing –

• Handling inbound calls from customers and providing a high level of customer care
• Responding to queries via multiple channels including calls, emails and web chat
• Responding to both Finnish and English speaking customers
• Updating customer records accurately
• Resolving customer queries and complaints

What we’re looking for –

• Fluent in both Swedish and English
• Previous experience in a customer service role, telephony experience is preferred but not essential
• Computer literature and confident using multiple systems
• Able to work in a fast paced environment
• Can comfortably commute to Canary Wharf

Hours of work –

• Monday to Friday: 8am-4:30pm
• Full time hours

We are looking to speak to candidates available to interview and start in September. If you’re interested, apply now and we’ll be in touch!

JDRCC