Internal Sales Engineer

Job Title: Internal Sales Engineer
Salary: £25,000 – £30,000 per annum (dependent on experience)
Location: Newport
Start Date: Immediate
Shift: Monday to Thursday, 08:30 – 16:45 | Friday, 08:30 – 14:00
Additional Information: Experience in engineering or manufacturing environment desirable
Contract: Full-time, permanent

JDR is recruiting on behalf of a valued client for an Internal Sales Engineer to join their team. This is an excellent opportunity for someone with a technical or engineering background who enjoys working in a customer-focused, commercially driven environment.

The Role

As an Internal Sales Engineer, you will play a key role in supporting the sales function by handling customer enquiries, preparing accurate quotations, and helping to secure new and repeat business. You’ll work closely with internal departments and customers to ensure the right solutions are delivered on time.

Key Responsibilities

• Respond promptly to customer enquiries and confirm receipt
• Understand customer requirements, including technical specifications
• Collaborate with engineering, production, quality, and purchasing teams
• Prepare and issue detailed quotations
• Source costs for materials, labour, and external services
• Negotiate pricing, terms, and contracts with customers
• Manage allocated customer accounts or territories

Key Outcomes

• Enquiries handled efficiently and professionally
• Customer deadlines consistently met
• Sales and profit targets achieved
• Strong, long-term customer relationships developed
• Clear and effective communication across teams
• Solid understanding of internal processes and procedures

Skills & Experience

Qualifications (desirable):

• Engineering qualification (HNC/HND/Degree) or similar

Experience (desirable):

• Previous sales or technical role within engineering or manufacturing

Key Skills:

• Strong customer focus with excellent communication skills
• Ability to read and interpret technical drawings/specifications
• High attention to detail
• Commercial awareness and negotiation ability
• Effective workload management and ability to meet deadlines
• Basic IT skills, with ERP system experience preferred

Personal Attributes

• Well organised with strong planning skills
• Analytical thinker and problem solver
• Self-motivated and proactive
• Collaborative team player
• Confident communicator with a professional telephone manner
• Flexible and adaptable approach

Benefits

• Contributory Pension Scheme
• Death in Service benefit (3x annual salary)
• Free on-site parking (including secure motorcycle parking)
• 25 days annual leave (pro-rata) plus 8 Bank Holidays
• Safe and supportive working environment
• Annual eye test (for regular screen users)
• £60 contribution towards new glasses (if prescription changes)
• Christmas Saving Club
• PPE provided (including safety boots)

JDR Recruitment is acting as an Employment Business in relation to this vacancy.

JDRNewport