Sales Support Coordinator

Must have full Right to Work in the UK. This role is based ONSITE (NOT HYBRID)

Must minimum of 3 years Office Experience in a Customer Role.

Monday – Friday 37.5 (8.30 – 5) FULL TIME POSITION

We are looking for Sales Support Coordinator to join our ever expanding manufacturing Client. You will work in the Sales Administration department that are responsible for Sales Order taking from all clients through to the delivery of goods and associated queries thereafter.

Not only will you be dealing with the exact requirements and advising on stock availability as well as liaising with production for timescales to produce the items. You will have to calculate measurements, update the SAP system through to working with logistics for timely delivery. A key part of the Role will be resolving issues and updating clients as well as resolving the many after sales queries.

This is a very busy role where you will learn about the products in niche industry who supply to key commercial industries.

What you will be doing:

• Taking Customer Orders
• Providing advice on products
• Calculating and taking exact requirements for the production team
• Provide Quotations to new and existing clients
• Constantly updating clients with stock and dispatch information
• Liaising internally with Production, Warehouse and Logistics
• Use SAP and Excel
• Handle all queries and complaints and resolve
• Communicate with all staff and management
• Ensure Procedures are followed
• Play a key part in the team to delivery the best possible service

Skills and Knowledge:

• Excellent inter personnel skills
• Strong Customer experience
• SAP
• Excel
• Be able to remain calm and committed in delivering excellent service
• Attention to detail
• Good mathematical skills
• Good English Written and Oral Skills