Warranty Technician

Warranty Technician
Location: Newport
Salary: £40,000 – £45,000 per annum
Contract Type: Permanent
Hours: 42.5 hours per week, Monday to Friday

JDR is recruiting on behalf of a valued client for an experienced and highly skilled Warranty Technician. This is an excellent opportunity for a technician who thrives on precision, enjoys solving complex mechanical issues, and takes pride in delivering outstanding customer satisfaction.

The Role

As a Warranty Technician, you will play a key role in diagnosing and resolving advanced vehicle faults while ensuring all work meets manufacturer standards. You will be responsible for complex repairs, accurate documentation for warranty submissions, and supporting the wider workshop team.

Key Responsibilities

• Diagnose and resolve complex faults using OEM diagnostic platforms and tools
• Carry out major mechanical repairs, including engine and gearbox replacements
• Perform root cause analysis and ensure all repairs meet manufacturer standards
• Use specialist diagnostic equipment such as oscilloscopes, multi-meters, and smoke testers
• Conduct final road tests, re-calibrations, and system resets
• Accurately document all work for warranty claims and compliance
• Liaise with customers to explain technical issues clearly and build trust
• Support MOT testing and Pre-Delivery Inspections when required
• Mentor junior technicians and share knowledge and best practices
• Maintain high workshop standards, ensuring compliance with DVSA and Health & Safety regulations

About You

• IMI Level 3 (or equivalent) qualified
• Proven experience in advanced vehicle diagnostics and repairs
• Strong communication skills with the ability to explain technical information clearly
• High level of accuracy in administration and documentation
• MOT testing qualification (or willingness to support in this area)
• A proactive, reliable team player with a strong work ethic

What’s in It for You?

• Monthly paid time off to focus on personal wellbeing
• 28 days’ holiday plus additional leave for special occasions (birthday, moving house, getting married)
• Additional holidays based on length of service
• Long service recognition awards
• Staff discounts on vehicles and finance options
• Access to discounts and cashback at major retailers and restaurants
• Technology scheme in partnership with a leading electronics retailer
• Cycle to work scheme
• Pension and healthcare benefits
• Enhanced parental leave
• Employee Assistance Programme (EAP)
• Ongoing vocational and personal development training
• Quarterly team social events and team meals
• Incentives and reward schemes
• Sharesave scheme (SAYE)
• And more

If you are a skilled technician looking to take the next step in your career within a supportive and forward-thinking environment, we would love to hear from you.

JDR Recruitment is acting as an Employment Business in relation to this vacancy.

JDRNewport